<p> Shadowfax is India's leading crowdsourced technology based multi category last-mile express logistics<br />platform, where technology is used to drive supply chain solutions, serving 300+ cities. Shadowfax is the rst<br />ever B2B platform which provides an array of products and services to serve multiple categories - including<br />food delivery, multi-city fullment, express shipping, same day delivery services, reverse logistics ,online retail<br />(physical goods e-commerce) , Pharma and grocery through a single platform, improving the earnings of<br />delivery partners across the day.<br />Shadowfaxs services range from providing riders for doing a 30-minute delivery to four-day delivery. The<br />company does not hire a delivery eet More than 20k delivery personnel come online daily for a few hours<br />and paid about US$1.5 per hour.<br />4 years into the industry, Shadowfax handles over 300,000 unique orders per day for over 170 clients across<br />300+ cities. We provide a modular set of e-commerce technologies and logistics solutions to over 4000 pin<br />codes. We are the largest logistics partner for Flipkart, Amazon, Bigbasket and only player providing<br />outsourced Logistics services to O2O Segment.<br /> Shadowfax has a 60% market share in the outsourced food delivery market and believes it’s delivery cost<br />works out lower (vs food delivery players) due to cross-utilization of delivery personnel across different<br />categories and platforms.<br />Shadowfax has a US$60 MN annualized revenue run rate currently which it expects to increase to US$350 MN<br />by FY23<br />Shadowfax, founded by IIT - Delhi Alumni, Abhishek Bansal, Vaibhav Khandelwal in 2015. Shadowfax's<br />leadership team combines world-class talent and entrepreneurial experience gathered at some of the best<br />companies in the world. The company is well-funded by marquee investors like Eight roads, IFC(nancial arm<br />of World Bank), NGP, Mirae Assets and Qualcomm Ventures.<br />If you value autonomy, enjoy challenges and passionate and believe in getting things done, experienced<br />Human Resource Business Partner who can turn ideas into reality, and fast and can work with minimal<br />supervision come join us.<br /><strong>Working</strong> <strong>at</strong> <strong>Shadowfax</strong><br />Shadowfax believes in an open, intellectually honest culture where everyone is given the autonomy to<br />contribute and do their life’s best work. As a part of the dynamic team at Shadowfax, you will have a chance to<br />learn new things, solve new problems, build your competence and be a part of an innovative design-and-tech<br />startup that’s revolutionizing the logistics industry.<br />We Foster a culture that values rst principle thinking and problem solving,Impact and encourage constructive feedback, engagement, inclusion and diversity at all level<em>s.</em><br /> Shadowfax has started its own cloud kitchens across multiple pockets in the country. We are integrated with<br />Swiggy, Zomato, UberEats & Dunzo currently. We are working with over 50+ restaurant partners currently<br />where we help them accelerate their business and also help them launch multiple restaurants in a single go.<br />We have created plug & play kitchens where the restaurant can launch a business with us in less than 2 weeks.<br /><strong><u>As</u></strong> <strong><u>a</u></strong> <strong><u>Hub</u></strong> <strong><u>Incharge</u></strong> <strong><u>You</u></strong> <strong><u>Will</u></strong><br />Job purpose (Brief summary of the overall purpose of the role within the organization) An<br />‘Executive- Hub Operations’ is principally responsible to maintain standard in hub operations in<br /> <br /><br /><br /></p><br /><p>such a way that the overall operations are handled smoothly hereby ensuring efficiency.<br /><strong>Specific</strong> <strong>duties</strong> <strong>and</strong> <strong>responsibilities</strong><br /><strong>Hub</strong> <strong>Operations</strong> <strong>Management</strong><br />- Responsible for overall reverse and last mile hub operations<br />- Ensure all processes are followed and timely execution of shipments<br />- Pilferage control and cost control<br /><strong>Vehicle</strong> <strong>Management</strong><br />- Responsible for Van utilization<br /><strong>Manpower</strong> <strong>Management</strong><br />- Effective utilization of Field Executives <strong>Attendance</strong> <strong>Management</strong><br />- Ownership for attendance check and control of team members<br /><strong>Relationship</strong> <strong>Management</strong><br />- Responsible for maintaining a harmonious relationship with the landlords and<br />neighbors<br /><strong>Route</strong> <strong>Management</strong><br />- Assign routes to field executives for pickups and deliveries <strong>Vendor</strong> <strong>Management</strong><br />- Administration of utilities and all facilities for the hub as Facility Head<br /><strong>Knowledge</strong> <strong>and</strong> <strong>skills</strong><br /> 1. List typical education and experience Minimum two years of experience in logistics/ecommerce<br />No Specific Education Requirement<br />2. List specific skills and give examples of how they apply to this role Team Handling (e.g., “Handle a<br />Team of >20 members”) Geographical Knowledge (E.g., ”Route Management”) Legal Knowledge<br />(E.g., “Process Shipment through sale tax”) Ownership (E.g., “Attendance Check and Control".”)<br />Problem solving (E.g., “Pilferage(Theft) Control and Cost Control”)<br /><strong>Job</strong> <strong>specific</strong> <strong>skills</strong> <strong>(</strong>E.g., “working knowledge of MS Excel, MS Word & experience with<br />Access, PowerPoint, Outlook required, Experience with database and computer application )<br />Leadership (E.g., “Is responsible to train, motivate and discipline team members.”)<br /> <strong>Strong</strong> <strong>Written</strong> <strong>and</strong> <strong>Verbal</strong> <strong>Communication</strong> (e.g.,” Knowledge of local language to coordinate with<br />the Field Executives/Team Leaders” or “Coordination with business through mails or calls whenever<br />required”)<br /><strong>Effort</strong><br />On Field/Hub Operations<br />Work Duration varies from 8-9 hours depending upon the load<br /> 6 days working (per week)<br />No Fixed Weekly Off Morning & Evening Shifts</p>